When I unplug the phone it kicks out an error saying the device has either stopped responding or has been disconnected.
I don't use iCloud and don't plan to because I have a lot of storage available locally and with other providers. They always first ask if it works in iCloud. With the import process I have to sort through everything twice - once on the phone and once on the PC. I like to view the pictures on the computer, keep what I want on the phone, delete off the phone what I don't want, and copy specific pictures to folders on my pc. I can import the pictures using the photos app - but it's cumbersome to sort through the pictures that way. I've so far found nothing online about the issue. They all pointed the finger back at Microsoft.
I spent several hours on the phone with Apple support with three different agents.
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